Our Story

True Quality HVAC technician performing a furnace repair in Crown Point, IN.
True Quality HVAC technician installing a new Armstrong Air furnace in Saint John, Indiana, home.
True Quality HVAC technician performing maintenance on a furnace in Cedar Lake, Indiana.

True Quality HVAC has been proudly serving our community since 2013. Marcel and Michelle built the company from the ground up with a vision of bringing honest, reliable HVAC services to our community, with integrity at the core of all we do. Based in Crown Point, Indiana, we're a small, family-run business with strong local roots-and as parents of six wonderful kids, we know how vital it is to keep a home safe, comfortable, and running smoothly.

 

We understand the importance of trust, honesty, and doing right by our neighbors. We don't believe in pushy sales or unnecessary repairs. Instead, we focus on educating our customers so they can make informed decisions about what's best for their home and budget. Whether it's a quick repair or a full system installation, we approach every job with care, transparency, and a commitment to your comfort and satisfaction. At True Quality HVAC, we treat every home like our own-because to us, you're not just a customer, you're part of our community.

LOCAL EXPERIENCE • LICENSED AND INSURED • EPA CERTIFIED

Come Work With US!

Reviews From People Like YOU!

“True Quality HVAC is the only company I trust for all my heating and cooling needs. They are incredibly honest, fair, and kind. The owner originally quoted me a price for a standard furnace, but when it turned out a high-efficiency model was needed, he installed it at no extra cost—honoring the original quote and covering the difference himself. I was genuinely blown away by that level of integrity. Highly recommend— please call them first!”

- Mark K.

Armstrong Air Pro Team logo.

Proud to be an Armstrong ProTeam® Dealer. True Quality HVAC represents the best of the best in the industry. Achieving this status is no small feat-it reflects our unwavering dedication to quality, customer satisfaction, and continuous improvement in all aspects of our service.

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Of Our Special Offers

Have Peace of Mind With Our True Quality Protection Plans

What Our Plans Can Do For You:

Prolonged Equipment Efficiency

Promotes Healthy Clean Air

Supports Lower Utility Costs

Guards Against Unexpected Failures

Prolongs Equipment Life

Good, better, and best HVAC maintenance plans logo.

THE LATEST IN HVAC NEWS

How a Whole-House Humidifier Keeps You Healthy

There are many advantages to adding a whole-house humidifier to your Idaho home. Adding a humidifier can increase the comfort level in your home and lower your annual energy expenses. Proper humidity levels can allow you to maintain indoor comfort levels at a lower temperature which uses less energy for heating.

Read More about How a Whole-House Humidifier Keeps You Healthy.

How Do I Know When It’s Time to Buy a New Furnace?

Nobody wants a problem with their furnace—but even the most efficient systems have to be replaced at some point.

Read More about How Do I Know When It s Time to Buy a New Furnace?

3 Health Benefits of Using Your AC While Sleeping

A good night’s sleep is essential for your overall health and well-being. Sleep affects everything from your mood and energy levels to your immune system and physical health. That’s why maintaining a comfortable sleeping environment is so important, especially during warm nights when high temperatures can disrupt your rest.

Read More about 3 Health Benefits of Using Your AC While Sleeping.
True Quality HVAC service area, covering Crown Point, Lake County, and the surrounding areas.