ABOUT US

True Quality HVAC

At True Quality HVAC, we are not just serving clients—we're taking care of our neighbors. Whether you need a new installation, a reliable repair, or expert maintenance, trust us to bring comfort and efficiency to your space.

Experience the True Quality HVAC difference – where your comfort is our mission.

Commitment to Comfort and Quality in Lake County

Welcome to True Quality HVAC, your local experts in creating and maintaining comfortable, healthy, and efficient indoor environments. Since our inception in 2013 by Marcel and Michelle Noordermeer, we have been deeply rooted in the Lake County community, providing top-notch heating and cooling solutions with a personal touch.

Locally Owned and Operated

Founded right here in Lake County, Indiana, True Quality HVAC is more than just a business to us—it's part of the community we love and serve. Marcel and Michelle Noordermeer's vision of delivering exceptional service and building long-lasting relationships with our customers has been the cornerstone of our success.

Expertise You Can Trust

Our team, boasting decades of local experience, is well-versed in the specific heating and air conditioning needs of the Lake County area. We understand the climate challenges unique to our region and tailor our services to ensure your home or business enjoys optimal comfort throughout the year.

Licensed, Certified, and Insured

True Quality HVAC operates with the highest standards of professionalism and accountability. We are fully licensed, certified, and insured, assuring you of safe and reliable service. Our specialization encompasses system design, installation, repair, and maintenance for both residential and light commercial customers.

EPA Certified Technicians

We take environmental responsibility seriously. Our AC technicians are EPA Certified, ensuring safe and compliant refrigerant handling. This certification reflects our commitment to protecting the environment while providing efficient and effective service.

Armstrong Pro Team® Dealer

Proud to be an Armstrong ProTeam® Dealer, True Quality HVAC represents the best of the best in the industry. Achieving this status is no small feat—it reflects our unwavering dedication to quality, customer satisfaction, and continuous improvement in all aspects of our service.

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MEET THE TEAM Our HVAC Experts

Marcel, Josh, Kevin & Frank are ready to serve your heating and cooling needs. Let True Quality HVAC expertise handle all your homes temperature needs. 

Marcel Expert HVAC Tech

Josh Expert HVAC Tech

Kevin Expert HVAC Tech

Frank Expert HVAC Tech

Josh - Service Technician

Hey! I’m Josh! Don’t let the tattoos scare you, I’m like the cowardly lion from the Wizard of Oz, the outside doesn’t quite match the inside! I’m a super softy and when I see your pets you’ll see that right away. I started in the HVAC industry at the beginning of Covid. I was working as a welder when Covid hit and was looking for a job when Marcel came strolling into the neighborhood. My parents had their system replaced by him a few years prior and now the rest is history! In my younger years I had dreams of becoming a police officer and working in the K9 department. As we can see my life has changed just a little. Dogs are still a HUGE passion of mine. When not at work you can find me researching dog health and wellness tips and working on training with my dog Jäger! He’s a chocolate miniature schnauzer who loves to play with his brother Geppetto, who’s the kitten my fiancé and I recently brought into the house. When the weathers nice, you can also find me at the golf course or at the paintball field, but when you need someone to come and take care of your furnace or AC I’ll be there! I can’t wait to meet you all!

Josh Haddon

Kevin - Lead Install Tech

28 years experience in the industry. I'm a father of 3 Sara, Justin, and Ashley. Dog dad to 2 amazing pitties, Sam and Emily. Love yard work and flowers. Work for the best boss EVER. Spending time with family. Professional beer drinker and chef. Possibly the best looking person that has ever been. Farm boy at heart. Married to my best friend and soul mate Shannon 24 years.  Can play Dutch bingo with the best of them. Proud to be part of the best HVAC team known to both man and beast ????

Kevin Collins

Marcel - Expert HVAC Tech

Born and raised in Canada, I moved to the USA in 2001 to marry my wife Shelly, who I met while visiting my sister at Trinity Christian College. We settled in West Michigan (the other Dutch state!) for a few years before returning to NWI. Our family has grown by SIX  amazing daughters, through both birth and adoption. We had the opportunity to be foster parents for 5 years, and this has grown our desire to continue helping those in our community. I have the God-given talent to fix just about anything mechanical, and had several different professions before finding the HVAC industry. I love being the person who can get things working after others say it can’t be fixed, and enjoy being able to educate people about the best heating and AC options available to them. 

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Frank - Expert HVAC Tech

I am the youngest of 9 kids, I live in Cedar Lake. My siblings and I have stayed close and like hanging out. I love my Australian shepherd, Trixie. My second job is throwing her toys for her to retrieve and bring back to me. I like dirt bikes, jet skis and fast cars. I went to school at Ivy Tech and got an associates degree in HVAC. I got to work for my uncle, Ken Kleine for 6 years after trade school and have 9 years total experience in the industry.

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FROM OUR CUSTOMER Testimonials

Contact Us

Please fill out the form below to contact us about any questions you may have regarding a specific mission or general missions information.

Contact Information

Please fill out the form below to contact us about any questions you may have regarding a specific mission or general missions information.