“Two nights ago, I went to take a shower and realized that I had no hot water. After taking a very cold shower (not fun) I did some troubleshooting with my water heater and realized that I needed a pro to come out. Marcel set me up with an appointment the next day. Frank arrived right on time and was able to identify the problem soon thereafter. He explained exactly what was malfunctioning and gave me a few options and their price points. The date on the water heater was 10 years ago, which sounds like the “new” length of life for water heaters these days. I decided on full replacement of the water heater. Frank reached out to Marcel and they scheduled my new install for tomorrow! It’s always a pleasure to work with everyone at True Quality HVAC! Their communication is prompt and clear. I trust them and know that they have the best interest of the client in mind, always. Looking forward to getting my new water heater tomorrow!”
- Amy S.